<aside> 🚀 Interested in joining the team? See our job board for open positions. Don’t see any open position for you? Drop us a note at [email protected] and tell us about yourself and what you’re interested in working on. We’re always hiring passionate people eager to make an impact.
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We’re on a mission to bring companies closer to their customers. That’s why we’re building Useful—AI coaching and deal intelligence for sales managers and their teams. Useful listens to calls to provide feedback and insights about conversations with customers, enabling managers and reps to appreciate what works well, and understand the opportunities to work even better with customers.
We believe that behind every great player, is a great coach, and that great coaching helps people become the best version of themselves.
We’re starting with go-to-market teams in our pursuit of making people into superheroes in every customer-facing role. We’re growing rapidly with customers and already working closely with some of the fastest-growing companies in SaaS, including Zip, RudderStack, Embrace, Assembled, Vividly, and many more – and we’re just getting started!
Founded in 2022, we’re supported by leading investors including Spark Capital, Unusual Ventures, Comma Capital, and angel investors who were/are founders or executives of leading companies—including Apple, Meta, Stripe, Datadog, Notion, Robinhood, Klaviyo, Twilio, Toast, Asana, Braze, Hubspot, Plaid, Carta, Ramp, and more. The Useful team comprises talented individuals and startup veterans from top technology companies and universities.
With team members in Austin and New York, we regularly gather to connect in person, solve problems and learn from each other! We are a tight-knit community bound by our shared curiosity, humility with growth mindsets, humor, ambition for personal impact, passion for great engineering, and obsession with our customers’ success.
We’re at the very beginning of our journey which means that everyone has an enormous impact, on the product, how we work, whom we work with, the company itself, and our culture.
Our cultural values are at the core of who we are, and how we operate. Read on to see if these values resonate with you.
<aside> 🤩 Deliver delight We make magic and sweat the details. We deliver the unexpected and wow users with our thoughtfulness. We relentlessly focus on the customer and how we can improve their experience. If we lose sight of our customer. Nothing else matters.
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<aside> 🎯 Move with urgency We have a bias for action. We move with direction, speed, and intention. We use our agility to our advantage. Product teams rely on us every day to make the decisions that shape the world’s products. We don’t take that responsibility lightly.
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<aside> 💎 Consistent quality Pixels matter. Milliseconds matter. We go above and beyond to deliver remarkable quality. We take pride in our work and leave things better than we found them. We’re here to do the best work of our lives and challenge each other to do the same.
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<aside> 🤝 Build together We trust by default. We are open and honest in our communication. We are transparent. This means being vulnerable with one another, and creating the safety to do the same. We have high standards, and low egos.
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Check out the benefits page to learn more about what makes Useful a great place to work:
We’re passionate about what we do, solving problems near and dear to our hearts, and smiling while we do it. Fundamental to our culture is empathy, curiosity, and creating an environment that brings out the best of who we are. Years in the future, when speaking of their time at Useful, we want team members to proudly describe how it was a once in a lifetime experience, how they grew and learned more during their time at Useful than any other time in their careers.
<aside> 🚀 Interested in joining our team, take a look at our job board for our open positions. Don’t see any open position for you? Drop us a note at [email protected] and tell us about yourself and what you’re interested in working on. We’re always hiring passionate people eager to make an impact.
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